Now in her 7th year at Custom and equipped with 13 years worth of real estate experience, Rachael is a phenomenal asset to the Custom Residential team. Her detailed knowledge and exceptional organisational skills ensure she works effectively alongside John Wills, constantly focusing on enhancing each client's experience as well as the end result.

"Rachael is my right hand woman," says John. "I'd known her for a number of years prior to us teaming up and she always impressed me with her rare mix of efficiency, knowledge and approachability. She's the perfect person to be assisting me in the background, providing a definite competitive edge for both me and my clients."

One of the first things you'll notice about Rachael is her natural empathetic style and down to earth personality, enabling her to rapidly build genuine connections with people from all walks of life. The consummate professional, she is thorough and results driven, ticking boxes along the way and making sure all parties involved are being cared for and kept in the loop during the marketing and sales process.

She’s a gem, our Rachael, and we are proud to have her on board.